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FAQ’s

How do I get to Big White?
See our page Getting to Big White for more details.
What activities are available outside of alpine and Nordic skiing?

There are lots of other activities to explore on the mountain, including ice skating, tubing, snowmobiling, dog sledding, horse-drawn sleigh rides, snowshoeing, as well as social events in the day lodges and restaurants throughout the season! For more information, take a look at our activities page.

Are pets allowed?

We do have a small selection of pet friendly units. If, however, this is not stated as a pet friendly unit, we are unable to make exceptions. We try to accommodate our furry family members.

What are the parking options?

Simply get a parking permit from the concierge in the Central Reservations building in Happy Valley.

Do you offer discounted lift tickets?

How can I receive a discount on lift tickets? Simply purchase lift tickets online directly through Big White Ski Resort – all online lift tickets are discounted compared to the window price! No promo code is required, all the ticket prices online are automatically discounted compared to ticket window prices.

Where to purchase: https://www.bigwhite.com/tickets-passes/lift-tickets

Do I need to bring a car for my trip to Big White?

There often is no need to have a car at Big White, everything is within walking distance! Especially if you are staying near the Village or in Happy Valley (with Gondola access to the Village). For getting to the mountain, Big White offers an airport shuttle, and there are other transportation providers detailed on our transportation page that can provide transport to and from Kelowna. On top of that, Vacation Foods offers grocery and liquor delivery to your rental accommodation – we can give them access to drop of groceries before you arrive so they are waiting for you.