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+24

Crescendo

$ 1750.00From/Night

Property Overview
Special Features
Air Conditioning
Heated Floor
Heated floors throughout the entire home!

Location

Area: White Forest Estates | Development: Rockridge Estates

Policies
Suitability & Eligibility
Adults - Min Age to Stay
Crescendo caters to families, to groups of mature adults, and to specialized events (e.g., Weddings, Corporate Retreats, family reunions). Although Crescendo has enough fixed and movable beds to sleep 22 (which is the maximum number of guests we allow), that is not the number of guests that we recommend. Our intention, in fact, is to comfortably sleep 14. Groups having more than 14 guests incur an additional fee. Irrespective of our occupancy maximum, the rate quoted to you was based (in part) on the total number of guests you had noted comprised your party. That guest number and that rate quote is listed in this contract, below. We understand that from the booking date to the arrival date the number of guests in your group may change. An increase in the number of guests, though, may result in an increase in rental rate. As noted above, there is an extra charge for bookings that exceed 14 guests. Lastly, the average age of the adults in your group must be over 25 years old.
Babies, Kids & Teens
We welcome kids and families.
Celebrations & Special Events
Crescendo for an Event: If your stay deviates from the above, it likely constitutes an event, for which an additional fee will occur. Using Crescendo in that manner requires preapproval by Crescendo’s owner. So, for example, 4 | P a g e - A wedding reception at Crescendo typically incurs an additional single $1500 charge. Depending on how Crescendo would be used during that time, it could be higher (or lower). - A group that includes guests not staying at Crescendo (e.g., guests from Kelowna or guests staying at other homes on the mountain), but those guests visit Crescendo and/or are included in activities at Crescendo, then an additional charge will be incurred. These additional charges for Events cover the extra time required of my staff, the additional wear to Crescendo, and such like: none of which is factored into our regular published Vacation Rental Home rate. The additional Event charge, though, does not cover - things that guests may break, - cleaning that goes beyond what may be typical with an ordinary rental, - repairing Crescendo to the state it was in when guests arrived (such as repainting walls if someone were to spray Champagne on them), and such like. Also, the amenities at Crescendo (our flatware, dishes, stemware, Jacuzzi/Pool, towels, sheets, and such like) are meant for the guests staying at Crescendo (i.e., the number agreed to in this rental contract). Those amenities are not to be part of the Event. In signing this Rental Agreement, you acknowledge your understanding about the above, and that you, personally, will be staying at Crescendo. While your intended guests may share in your expense, under no circumstance can you sublet Crescendo to other guests.
Graduation & Stag/Stagette Parties
Crescendo for an Event: If your stay deviates from the above, it likely constitutes an event, for which an additional fee will occur. Using Crescendo in that manner requires preapproval by Crescendo’s owner. So, for example, 4 | P a g e - A wedding reception at Crescendo typically incurs an additional single $1500 charge. Depending on how Crescendo would be used during that time, it could be higher (or lower). - A group that includes guests not staying at Crescendo (e.g., guests from Kelowna or guests staying at other homes on the mountain), but those guests visit Crescendo and/or are included in activities at Crescendo, then an additional charge will be incurred. These additional charges for Events cover the extra time required of my staff, the additional wear to Crescendo, and such like: none of which is factored into our regular published Vacation Rental Home rate. The additional Event charge, though, does not cover - things that guests may break, - cleaning that goes beyond what may be typical with an ordinary rental, - repairing Crescendo to the state it was in when guests arrived (such as repainting walls if someone were to spray Champagne on them), and such like. Also, the amenities at Crescendo (our flatware, dishes, stemware, Jacuzzi/Pool, towels, sheets, and such like) are meant for the guests staying at Crescendo (i.e., the number agreed to in this rental contract). Those amenities are not to be part of the Event. In signing this Rental Agreement, you acknowledge your understanding about the above, and that you, personally, will be staying at Crescendo. While your intended guests may share in your expense, under no circumstance can you sublet Crescendo to other guests.
Long Term Renters (Monthly)
Sorry, we do not allow long-term renters.
No Smoking Inside - Smoking Outside Permitted
Crescendo is a non-smoking home (electronic cigarettes and pot, inclusive), meaning that there is to be no smoking in the home, and no smoking near any open window/area to the home. Our indoor Pool Room and our Garage (Rec Room) are both fully finished and heated, and they are both included and integrated into our whole-house fresh-air recovery system. Those areas, then, are considered to be inside the home and, as such, they are non-smoking areas, as well. I’m afraid that there would be a rather severe penalty if our No Smoking’ policy were violated. The entire Security Deposit would be forfeited, and all guests may also be asked to vacate Crescendo. As a violation of either of those policies would constitute a breach of Contract, even if asked to vacate, no funds would be returned. 5 | P a g e We provide outdoor smoking poles in convenient areas outside, and our expectation is that guests will use those for discarding their cigarette butts. Discarding butts around Crescendo’s perimeter, in fact, may result in an extra cleaning charge. Although smoking is permitted outside, a cigarette will burn a hole in the pool cover. If someone in your party burns a hole in the cover, your deposit will be charged to replace the fabric on that panel.
Non-Smokers Only
Absolutely no smoking allowed. Guests liable for costs of special cleaning and fumigation, if housekeeping staff detect any evidence of smoking in the property.
Pets
We love animals. Crescendo’s owners, in fact, are actively involved in a group dedicated to the rescue of Miniature Pinschers. Still, for a variety of reasons, we do not allow guests to bring pets to Crescendo. As noted earlier, violation of our No Pet Policy does have rather severe consequences. If you bring a pet to Crescendo, you will be turned away and all monies paid toward your rental will be forfeited in its entirety.
Seniors
We welcome seniors.
Smoking Inside Permitted
No smoking is allowed inside our property.
Subleased Tenants
Subleasing to other tenants not permitted.
Travel Reseller Bookings - no Referral Fee offered
We accept travel reseller bookings but do not offer referral fees.
Travel Reseller Bookings - Referral Fee offered
We do not offer referral fees for travel reseller bookings.
Wheelchairs
Property cannot accommodate wheelchair use and wheelchair access.
Young Adult Groups 17-24 With Accompanying Age-Eligible Adult(s)
We welcome young adults age 17-24 only when accompanied by adults who meet our minimum age requirement.
Young Adult Only Groups 17-24
Young adult only groups age 17-24 are NOT permitted.
Reservation & Cancellation
Arrival Days
Check-in and arrival instructions will be provided upon arrival at Crescendo. You will be met by a representative who will provide you with the codes for your stay and show you the home.
Booking & Arrival Deadline
Must book and pay full balance at least 72 hours before your arrival date.
Cancellations Made by Guests
We wish to ensure our guests feel confident that they can book with peace of mind knowing we are making efforts to be as flexible as possible in these uncertain times. Updated Cancelation Policy Covid 19 If your country or airline has an official no travel restriction in place for the dates of your travel a refund less a 5% processing fee is offered. This policy applies up to 90 days before the booked arrival date. Between 90 days and 45 days, before the balance payment is due and paid, guests will receive a 100% booking credit for the deposit amount toward a booking for the same property for future travel up to 12/18 months from the cancelation date. If your booking is canceled within 45 days prior to the booked arrival date, a partial/pro-rated refund will be offered if we can replace your canceled dates or a portion of your canceled dates by another booking. Refunds processed within 45 days will be subject to a $50 administration fee as well as a 5% credit card processing fee which will be deducted from the balance repaid. This does not include any fees that may be charged by AlluraDirect. If there are sudden changes to travel due to Covid-19 which prohibits travel, we will refund you 95% of your monies paid. Certain conditions apply. For example, if travel is restricted due to Covid-19 by governments and or health authorities - Government Advisories prohibiting nonessential travel - Government travel bans, border closures by Canada or your home country - Extensive minimum quarantine periods on either end of travel required to travel - Airline schedule changes which will not enable you to arrive and depart on your planned dates We wish to ensure our guests feel confident that they can book with peace of mind knowing we are making efforts to be as flexible as possible in these uncertain times. If in the unlikely event the resort is shut down by Big White LMVR will refund affected guests 95% of monies paid to LMVR for any bookings with an arrival date after the date of the closure. Alternatively, LMVR will offer affected guests 100% of the booking value with a 10% discount on the accommodation subtotal to transfer affected booking to the following season. If guests are here at the resort at the time of closure a pro-rated credit for the days after the closure date to the departure date toward a booking in the following season for the same unit. Please also refer to Allura’s policies for the service fee refunds.
Cancellations Made by Owners
We reserve the right to cancel your booking due to a late payment or if you violate any of our published policies. All payments are non-refundable.
Delayed Arrivals
No partial or full refunds provided for delays of arrival.
Delivery of Instructions and Access Information
All guest access information will be provided upon arrival to the property on the date and time of check-in agreed upon. A representative will meet you onsite to provide details.
Guest Account Termination
The Owner or their Contact reserve the right to request permanent Guest account inactivation from this web sites technical administrators in the event of one or more of the following Guest actions: intentional property policy violation causing material damage or fines, Guest misrepresentation and/or fraud, intentionally defacing or damaging public or private property, breaking laws and bylaws, theft, public indecency, harassment, causing bodily or emotional harm & disturbing the peace after repetitive warnings. Guests will be notified by email of account termination. Guests may choose to appeal their account termination. Guests may be given the chance to reconcile with the Owner as a condition of preserving or reversing their account status. Account termination prevents the Guest from booking this or any other property that uses the same web site
Guest Stay Contract
By reserving online via your credit card, you are agreeing to our terms and conditions. By clicking the AGREE button when paying online, you acknowledge that you have legally accepted, read, understood, agree with, and will comply with our publicly advertised policies (including payment terms) on our web site.
Ineligible Guests Reservation Reversal
The Owner or their Contact reserves the right to cancel reservations made by, and refuse business to: Guests who do not meet the policies published in this property's Policies Table at the time of booking and past Guests known to have : intentionally violated rental property policies, damaged and/or defaced rental properties through intentionally destructive and/or negligent behavior, engaged in theft, broken local bylaws and laws, committed fraud or who misrepresented themselves, and Guests who have caused bodily or emotional harm to any third parties. Guests will be issued a refund by personal cheque. Refunds will be adjusted for any payment processing expenses
Late Reservation Payments
We reserve the right to cancel your booking if you do not complete payment within 7 days of final notification of "late payment" notification sent to you by the email account you registered your account with us and used for booking this rental. No refunds will be provided as per our cancellations policies.
Privacy
The Owner, their booking Contact and this web sites technical administrators agree to not sell, refer, rent or divulge to any third parties the names or personal information of their Guests without prior written consent from the Guests, except under force of law, or for law enforcement purposes relating to policy and property violation. The Owner and their booking Contact also agree to not use Guest personal information for any reason other than its original intended purpose without written consent from the Guests. Guests agree to not sell, refer, rent or divulge to any third parties the names or personal information of the Owner or their booking Contact without prior written consent from the Owner and/or Contact, except under force of law or for law enforcement purposes. Guests also agree to not use Owner or Contact personal information for any reason other than its original intended purpose without written consent from the Owners and their Contact.
Property Sale
In the event that the new Owners do not honor your booking, I will make every effort to relocate you to a comparable property at no additional expense to you.
Reservation Changes
Please note, too, that once your dates are secured, they cannot be moved to alternative dates. There are sound reasons for that, including the fact that your booking will have influenced booking decisions (made by us and by our guests) for dates on either side of your booking
Website Service Fee
Website Service Fees are non-refundable, with the exception to reservations made before March 15, 2020. If there is an officially mandated COVID travel restriction being imposed by the countries where the property and/or guest is located, website service fees may be usable as a credit. To claim this credit review, the restriction must be in place up to 14 days prior to your rental arrival date. All refunds will be processed in Canadian Dollars (CAD) and any currency exchange difference will not be covered. Please contact info@alluradirect.com between 1-14 days before your cancelled arrival date to have reviewed. Flight cancellations alone will not be approved, a copy of the official Government issued restriction will be required.
Guest Stay
Amenity Terms of Use
Please respect all private and common amenities of the property. Damage or excessive cleaning to any amenity will be charged to the Guest responsible.
Bike Storage
Please contact us.
Check-In Time
STRICTLY ENFORCED – COVID 19 Policy – NO EXCEPTIONS
Check-Out Time
STRICTLY ENFORCED – COVID 19 Policy – NO EXCEPTIONS
Complaints Concerning Property
Report all property complaints or obvious damage caused by previous Guests to us immediately, by phone and by email as they become evident. Serious problems should be reported with supporting photographs. We will make our best efforts to rectify problems within 24 hours of notification. Failure to notify us of property-related problems while in the property and as they become evident, will forfeit any rights or claims against us regarding property condition after your departure.
COVID Contact Tracing Requirements
The property owner must be able to produce a list of guests who have occupied their rentals for contact tracing protocols in the event of an outbreak. The guest must provide names of whop will be occupying the rental property during their rental agreement.
COVID Maximum Guest Limitation
The number of people is limited to the capacity of the space, plus a maximum of five visitors at any given time. Large gatherings will be removed from the premises and no refund will be provided.
Excessive Cleaning Costs
Guests authorize a credit card charge for excessive cleaning costs.
Excessive Noise
Big White does not have a formal curfew and neither does Crescendo. Especially after 10:00 pm and when chilling in and around the Pool (and our other outdoor areas), your neighbors will appreciate your being mindful of the fact that they were not invited to your party, and that they won’t likely want to hear how much fun you’re having at Crescendo without them. For your convenience, in fact, Crescendo’s SmartHome programming automatically turns off all outdoor speakers at 10:00 pm. Also, from 9:30 pm to 8:00 am, the touchpanel buttons that turn on the outdoor speakers automatically disable. Still, excessive noise after 10:00 pm that disturbs your neighbors' enjoyment of their vacationing at Big White is a cause for eviction. Again, Crescendo caters to families and to groups of mature adults. Should guests’ behavior necessitate eviction, all deposits and rent collected shall be considered earned and, therefore, shall be retained by Crescendo. The Security Deposit will be returned in accordance with the Security Deposit policy detailed elsewhere in this document. Really, we want you to play hard and to play often. We merely want you to do so safely, and with consideration toward others on the mountain who are trying to enjoy their family vacations, as well. Ski
Hot Tub
Please note that our custom pool covers are for insulation purposes only, and that they are not meant to support a person standing on them. The pool covers were also not meant to be floated inside the pool (where they’d become water-logged), and they were not meant to put lit cigarettes 6 | P a g e on while smoking in the pool. Should damage occur to the covers for any of those reasons (or for other reasons), the Security Deposit would be used to repair that damage. There is a chance that either the day of your arrival or sometime during your stay that our pool maintenance crew may find it necessary to shock or to partially drain/refill the pool to sanitize it for you. Under those conditions the pool/Jacuzzi may not be immediately available to you for several hours (or, at most, till the next morning). While we know this type of sanitation process can be an inconvenience, it is also typical maintenance procedure. Should that occur during your stay, then, rate adjustments will not be made. By signing this Rental Agreement, you acknowledge that renting any home with a pool or a Jacuzzi may be a safety hazard, and that you are renting Crescendo with the notion that you are assuming that risk in its entirety. You additionally acknowledge that the owners and staff of Crescendo will not be responsible for any injury caused from the pool’s/Jacuzzi’s use or by the SwimGym’s use. Further, you agree to indemnify and hold harmless the owners and the staff of Crescendo, should any injury or bodily harm occur. Please additionally note that minors are not permitted in the pool/Jacuzzi unless under the direct/constant supervision of a responsible adult.
Housekeeping
For the duration of the 2021/2022 season we will not be providing any additional housekeeping services to guests during their stay in the unit. Special requests for additional supplies will be considered on a case by case basis to ensure safety protocols can be observed for both guests and our staff. If you have specific questions or requests, please contact us.
Liability
The severe weather found on the mountain makes the concrete decks and surfaces surrounding Crescendo dangerous: especially when wearing ski boots or snowboard boots. We do what we can to minimize the dangerous conditions before and during your arrival, but conditions can change within minutes, let alone hours. You must exercise extreme caution when walking on any exterior surface around Crescendo. Neither the owners of Crescendo nor its management are responsible for any accidents, injuries, illnesses, or loss/breakage of personal belongings/valuables that occur while on Crescendo’s premises, while on Big White’s premises, or while using Crescendo’s or Big White’s facilities. By signing this Rental Agreement, you acknowledge that fact, which applies to you, to those in your party, and to any guest you invite to Crescendo or to Big White. Additionally, you agree to indemnify and hold harmless Crescendo’s owners and Crescendo’s staff, if any of the above were to occur.
Locking Door
Guests are required to securely lock all doors and entrances when they are not in the unit or upon departure.
Maintenance Emergencies
Please contact us immediately upon discovering any maintenance issues. Please be advised if you do not notify us and the issue causes further damage you may be held liable for said damages due to non disclosure in a timely manner.
Maximum Sleeping Capacity
Crescendo as a Vacation Rental Home: As a Vacation Rental Home, Crescendo is meant to be used exclusively and solely by the guests staying at Crescendo (preferably no more than 14, but up to 22). The regular published rental rate covers this type of usage (with an upcharge when there are more than 14 guests). If there are more guests than what was booked and paid for this is a violation of the rental agreement and you will be subject to immediate eviction.
Missing Items
Guests authorize a credit card charge for missing items.
Noise Restrictions
No noise after 10pm. You will be fined by security if your party and your guests disrupt other guests.
Policy Updates
Policies are subject to change without notice.
Property Damage
To ensure against damage to Crescendo, a Security/Damage Deposit of $2500.00 is required (may be higher for Events). A Credit Card is required for that security deposit. Approximately 7 days before your reservation arrival, a hold will be placed on that card for that amount. That Security/Damage deposit will be applied against any damage to the property, broken or missing items, excesses that result in additional cleaning, and violations of any of the policies listed in this agreement. Certain violations result in the loss of one’s entire Security Deposit: such as violations to either our No Pet or our No Smoking policies. Certain violations may also result in guests being asked to immediately vacate the premises. As a violation of that nature would constitute a breach of Contract, no funds would be returned (even if asked to vacate the premises). Admittedly, that has never yet happened at Crescendo. 2 | P a g e Crescendo’s management inspects all accommodations before and after a guest’s stay for damage, for missing items, and for cleanliness. At check-out, Crescendo’s cleaning staff will also clean Crescendo to its pre-rental condition. Please remember that the damage deposit can be applied to the cost of additional cleaning, which may be required if Crescendo is left in an exceptionally unkempt condition. Please note that guests are fully and legally responsible for any damage charges that exceed the amount secured by the Security/Damage Deposit. Should that occur, you hereby authorize Crescendo to place those additional charges onto your credit card. Really, only very rarely have we had to ding someone’s security deposit. We do want you to have fun at Crescendo, and we do understand that things can happen when a group of people are having fun. We merely expect our guests to be respectful of Crescendo, and we expect our guests to take responsibility for whatever may occur during their play. Check-In/
Rental Accommodation Zoning
Resort Information
Provided at check-in and arrival.
Ski & Snowboard Gear Storage
The groomers should have a path carved from the ski run directly to our ski-in breezeway. The condition of that pathway, in part, will depend upon how many skiers/boarders that will have used Crescendo since it last snowed. That path, then, can become dangerously icy. Still, the quickest way to the Village or to the slope is out the back door (ski entry) and via that carved pathway. The strategic location of Crescendo’s outside ski locker is part of Crescendo’s absolutely brilliant design. Its purpose is for you to securely store your skis/poles/boards apart from the main home. So that you may conveniently wax boards and/or make adjustments to equipment, we have heated the ski locker and have provided tools therein for you to use. Please do not bring any skis, poles, or boards into the main house. In fact, your signature below acknowledges that bringing ski equipment into the home is prohibited, and that you agree to abide thereby. Damage caused by bringing skis/poles/boards into the home (e.g., scraped walls by standing skis/boards against them) is not considered to be normal wear-and-tear, so the repair for that damage would be deducted from your Security Deposit.
Terms of Eviction
If guests violate any of the aforementioned guest stay policies or any policies noted in this rental agreement we have the right to evict the guests immediately . No refunds will be given for any monies paid for the rental or otherwise.
Guarantees
Reservation Guarantee
In the event of property sale, property damage or double booking, I will make every effort to relocate you to a comparable property at no additional expense to you.
Snow Guarantee
We cannot guarantee snow conditions, which are out of our control. If there is mountain closure during your winter stay, please contact us about a partial refund, which may be possible but not guaranteed.
Weather Guarantee
We cannot guarantee weather conditions, which are out of our control. Sorry, no refunds.
Suitable
Adults - Min Age to Stay
Crescendo caters to families, to groups of mature adults, and to specialized events (e.g., Weddings, Corporate Retreats, family reunions). Although Crescendo has enough fixed and movable beds to sleep 22 (which is the maximum number of guests we allow), that is not the number of guests that we recommend. Our intention, in fact, is to comfortably sleep 14. Groups having more than 14 guests incur an additional fee. Irrespective of our occupancy maximum, the rate quoted to you was based (in part) on the total number of guests you had noted comprised your party. That guest number and that rate quote is listed in this contract, below. We understand that from the booking date to the arrival date the number of guests in your group may change. An increase in the number of guests, though, may result in an increase in rental rate. As noted above, there is an extra charge for bookings that exceed 14 guests. Lastly, the average age of the adults in your group must be over 25 years old.
Babies, Kids & Teens
We welcome kids and families.
Celebrations & Special Events
Crescendo for an Event: If your stay deviates from the above, it likely constitutes an event, for which an additional fee will occur. Using Crescendo in that manner requires preapproval by Crescendo’s owner. So, for example, 4 | P a g e - A wedding reception at Crescendo typically incurs an additional single $1500 charge. Depending on how Crescendo would be used during that time, it could be higher (or lower). - A group that includes guests not staying at Crescendo (e.g., guests from Kelowna or guests staying at other homes on the mountain), but those guests visit Crescendo and/or are included in activities at Crescendo, then an additional charge will be incurred. These additional charges for Events cover the extra time required of my staff, the additional wear to Crescendo, and such like: none of which is factored into our regular published Vacation Rental Home rate. The additional Event charge, though, does not cover - things that guests may break, - cleaning that goes beyond what may be typical with an ordinary rental, - repairing Crescendo to the state it was in when guests arrived (such as repainting walls if someone were to spray Champagne on them), and such like. Also, the amenities at Crescendo (our flatware, dishes, stemware, Jacuzzi/Pool, towels, sheets, and such like) are meant for the guests staying at Crescendo (i.e., the number agreed to in this rental contract). Those amenities are not to be part of the Event. In signing this Rental Agreement, you acknowledge your understanding about the above, and that you, personally, will be staying at Crescendo. While your intended guests may share in your expense, under no circumstance can you sublet Crescendo to other guests.
Graduation & Stag/Stagette Parties
Crescendo for an Event: If your stay deviates from the above, it likely constitutes an event, for which an additional fee will occur. Using Crescendo in that manner requires preapproval by Crescendo’s owner. So, for example, 4 | P a g e - A wedding reception at Crescendo typically incurs an additional single $1500 charge. Depending on how Crescendo would be used during that time, it could be higher (or lower). - A group that includes guests not staying at Crescendo (e.g., guests from Kelowna or guests staying at other homes on the mountain), but those guests visit Crescendo and/or are included in activities at Crescendo, then an additional charge will be incurred. These additional charges for Events cover the extra time required of my staff, the additional wear to Crescendo, and such like: none of which is factored into our regular published Vacation Rental Home rate. The additional Event charge, though, does not cover - things that guests may break, - cleaning that goes beyond what may be typical with an ordinary rental, - repairing Crescendo to the state it was in when guests arrived (such as repainting walls if someone were to spray Champagne on them), and such like. Also, the amenities at Crescendo (our flatware, dishes, stemware, Jacuzzi/Pool, towels, sheets, and such like) are meant for the guests staying at Crescendo (i.e., the number agreed to in this rental contract). Those amenities are not to be part of the Event. In signing this Rental Agreement, you acknowledge your understanding about the above, and that you, personally, will be staying at Crescendo. While your intended guests may share in your expense, under no circumstance can you sublet Crescendo to other guests.
Non-Smokers Only
Absolutely no smoking allowed. Guests liable for costs of special cleaning and fumigation, if housekeeping staff detect any evidence of smoking in the property.
Seniors
We welcome seniors.
Travel Reseller Bookings - no Referral Fee offered
We accept travel reseller bookings but do not offer referral fees.
Young Adult Groups 17-24 With Accompanying Age-Eligible Adult(s)
We welcome young adults age 17-24 only when accompanied by adults who meet our minimum age requirement.

Not Suitable
Adults - Min Age to Stay
Crescendo caters to families, to groups of mature adults, and to specialized events (e.g., Weddings, Corporate Retreats, family reunions). Although Crescendo has enough fixed and movable beds to sleep 22 (which is the maximum number of guests we allow), that is not the number of guests that we recommend. Our intention, in fact, is to comfortably sleep 14. Groups having more than 14 guests incur an additional fee. Irrespective of our occupancy maximum, the rate quoted to you was based (in part) on the total number of guests you had noted comprised your party. That guest number and that rate quote is listed in this contract, below. We understand that from the booking date to the arrival date the number of guests in your group may change. An increase in the number of guests, though, may result in an increase in rental rate. As noted above, there is an extra charge for bookings that exceed 14 guests. Lastly, the average age of the adults in your group must be over 25 years old.
Babies, Kids & Teens
We welcome kids and families.
Celebrations & Special Events
Crescendo for an Event: If your stay deviates from the above, it likely constitutes an event, for which an additional fee will occur. Using Crescendo in that manner requires preapproval by Crescendo’s owner. So, for example, 4 | P a g e - A wedding reception at Crescendo typically incurs an additional single $1500 charge. Depending on how Crescendo would be used during that time, it could be higher (or lower). - A group that includes guests not staying at Crescendo (e.g., guests from Kelowna or guests staying at other homes on the mountain), but those guests visit Crescendo and/or are included in activities at Crescendo, then an additional charge will be incurred. These additional charges for Events cover the extra time required of my staff, the additional wear to Crescendo, and such like: none of which is factored into our regular published Vacation Rental Home rate. The additional Event charge, though, does not cover - things that guests may break, - cleaning that goes beyond what may be typical with an ordinary rental, - repairing Crescendo to the state it was in when guests arrived (such as repainting walls if someone were to spray Champagne on them), and such like. Also, the amenities at Crescendo (our flatware, dishes, stemware, Jacuzzi/Pool, towels, sheets, and such like) are meant for the guests staying at Crescendo (i.e., the number agreed to in this rental contract). Those amenities are not to be part of the Event. In signing this Rental Agreement, you acknowledge your understanding about the above, and that you, personally, will be staying at Crescendo. While your intended guests may share in your expense, under no circumstance can you sublet Crescendo to other guests.
Graduation & Stag/Stagette Parties
Crescendo for an Event: If your stay deviates from the above, it likely constitutes an event, for which an additional fee will occur. Using Crescendo in that manner requires preapproval by Crescendo’s owner. So, for example, 4 | P a g e - A wedding reception at Crescendo typically incurs an additional single $1500 charge. Depending on how Crescendo would be used during that time, it could be higher (or lower). - A group that includes guests not staying at Crescendo (e.g., guests from Kelowna or guests staying at other homes on the mountain), but those guests visit Crescendo and/or are included in activities at Crescendo, then an additional charge will be incurred. These additional charges for Events cover the extra time required of my staff, the additional wear to Crescendo, and such like: none of which is factored into our regular published Vacation Rental Home rate. The additional Event charge, though, does not cover - things that guests may break, - cleaning that goes beyond what may be typical with an ordinary rental, - repairing Crescendo to the state it was in when guests arrived (such as repainting walls if someone were to spray Champagne on them), and such like. Also, the amenities at Crescendo (our flatware, dishes, stemware, Jacuzzi/Pool, towels, sheets, and such like) are meant for the guests staying at Crescendo (i.e., the number agreed to in this rental contract). Those amenities are not to be part of the Event. In signing this Rental Agreement, you acknowledge your understanding about the above, and that you, personally, will be staying at Crescendo. While your intended guests may share in your expense, under no circumstance can you sublet Crescendo to other guests.
Non-Smokers Only
Absolutely no smoking allowed. Guests liable for costs of special cleaning and fumigation, if housekeeping staff detect any evidence of smoking in the property.
Seniors
We welcome seniors.
Travel Reseller Bookings - no Referral Fee offered
We accept travel reseller bookings but do not offer referral fees.
Young Adult Groups 17-24 With Accompanying Age-Eligible Adult(s)
We welcome young adults age 17-24 only when accompanied by adults who meet our minimum age requirement.
Amenities
Emergency Service
24 HR Emergency Maintenance
On mountain emergency services available.
Check-In Assistance
Personalized check-in provided. We show you how to operate the essential systems of the home. The smart home features are easy to operate and very intuitive. Even the non technical member of your group will easily understand how the home works.
24 HR In-Resort Emergency Help
Emergency Check-In Service
Featured Services
Baby/Infant Equipment
Grocery Provisioning
Our local on mountain partner Vacation Foods can do all your grocery shopping for you and have it delivered and put away in the home before you arrive! Check out their website here: www.vacationfoods.com
Catering
Can be arranged upon request with sufficient advance notice.
Grocery Delivery
Vacation Food Service offers online grocery shopping and delivery service to Big White. Pre-order your groceries online through www.vacationfoods.com and have them delivered before you arrive.
Meet and Greet
An on mountain service provider will meet you at the home to go over the Chalet and it's systems with you.
Living Room/Deck
Balcony
BBQ
Fireplace
An amazing centerpiece in the Living Room. Cozy, inviting and impressive.
Hot Tub - Private
Indoor/Outdoor Jacuzzi tub with room for everyone !
Patio
Patio Furniture
Chill out around the outdoor gas firepit all year long .
Wet Bar
Kitchen/Dining
Basic Food Staples
Dining Area
The grand dining room has seating for 16!
Dishwasher
Kitchen Bar Seating
Plenty of space to watch the Chef at work.
Ski Storage
Boot Dryer
Boot and glove dryers built in with plenty of space for everyone's gear to dry out.
Secure Ski and Bike Storage
Entertainment
Cable TV
HDTV - 90+ channels available including sports, movies and much more.
Games/Rec Room
The garage has been converted into a games room. Plenty of seating, poker table, ping pong , pocket pool, ice maker, full fridge, TV and stereo .
Internet Access - Wireless Internet
Wireless throughout the home. We have 5, yes 5 WIFI routers so everyone has fast internet connectivity throughout the home.
TV-Digital or HDTV
Video Games
Plenty of titles available in the home for various gaming systems.
Videos
over 1200+ movies on demand located on the homes own media server. Every TV can display a different movie at the same time .
Security
Coded Access
Secure coded access provided for guests use. Unique to each guest stay.
Free In-Suite Security Safe
Laundry/Linens
Laundry - Insuite
Two full sets of washer/dryers with laundry supplies included.
Bathroom
Steam Shower
Basic Supplies
Basic Supplies
Hairdryer
Heated Floors
Heated Floors
Heating Lamp
Heating Lamp
Jacuzzi Tub
Shampoo
Shampoo
Shower
Soap
Steam Shower
Vanity
Bedrooms/Sleeping
King
Queen
Queen
Queen Sofa Bed
Queen Sofa Bed
Queen Wall bed
Single
Single
Single
Rates
Season Start - End Dates Min. # of Nights $/Night

Summer - Long Weekends a 250/night additional .

Jul-01-2020 - Sep-30-2020

3 +

$1750.00

First Tracks

Nov-26-2020 - Dec-17-2020

3 +

$2500.00

Xmas

Dec-18-2020 - Dec-27-2020

7 +

$4000.00

New Years

Dec-28-2020 - Jan-04-2021

7 +

$4000.00

Regular Season

Jan-05-2021 - Feb-10-2021

4 +

$2000.00

Mid Season

Feb-11-2021 - Feb-21-2021

5 +

$2500.00

Regular Season

Feb-22-2021 - Mar-14-2021

4 +

$2000.00

Spring

Mar-15-2021 - Apr-04-2021

5 +

$2500.00

Spring Value

Apr-05-2021 - Apr-11-2021

4 +

$2000.00

FAQ
How do I get to Big White?

See our page Getting to Big White for more details.

Are pets allowed?

We do have a small selection of pet friendly units. If, however, this is not stated as a pet friendly unit, we are unable to make exceptions. We try to accommodate our furry family members.

What are the parking options?

Most private garages and underground parking garages have a height of 7”6” – 7’8” clearance. All our units have the parking spaces available provided in the listing details. There is overflow parking available in Happy Valley for free – simply get a parking permit from the concierge on the lower level of the building.

Do you offer discounted lift tickets?

The most commonly asked question every winter is, “Where do I get the cheapest lift ticket?” Big White has a promotion in the marketplace of the Big White Biggie Card. This card can be purchased in ski and snowboard shops in Alberta, Vancouver Lower Mainland and throughout Kelowna.

You must get the Biggie Card before you arrive at Big White Ski Resort. Cards can be reloaded from a cell phone or a computer once you have created a profile. It takes 30 minutes for the data to be processed and reach out to the gates.

Here’s what you need to know about the Biggie Card:

  • Direct to lift ski ticket – no need to stand in line.
  • Reloadable – the more you reload the more you save, and it must be done up to 30 minutes before you approach a lift.
    NO Blackout dates so you save everyday.
  • Offers great savings over regular and amazing pricing over peak periods.
  • Can be reloaded via website or mobile with the creation of a profile – that is what people forget to do, you must create a profile to reload.
  • Reloaded pass can take up to 30-45mins to become active (Excluding any issues with payment etc.).
  • Cannot be reloaded through any of our ticket offices (unless the guest is having issues).
  • Biggie Cards only available from ski shops listed (located on the right had side of the site) on the following website:
  • Classed as a locals deal but available to anyone travelling close enough to one of the ski shops that they can pick them up. Tell your friends!
  • Biggie cards are NOT available on Mountain.

bigwhite.com/card

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