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+15

Raven 204

$ From/Night

Property Overview
Special Features
Fitness Facilities
Fitness Centre with changing facilities - exclusive Guest Use
Heated Floor
Throughout the unit.

Location

Area: Happy Valley | Development: Raven

Policies
Suitability & Eligibility
Adults - Min Age to Stay
Sorry, we will not accept groups of guests under 25 years of age.
Babies, Kids & Teens
We welcome kids and families.
Celebrations & Special Events
Absolutely no parties or special events can be hosted in the property and premises.
Graduation & Stag/Stagette Parties
Absolutely no grad, stag or stagette parties allowed.
Long Term Renters (Monthly)
Sorry, we do not allow long-term renters.
Non-Smokers Only
Absolutely no smoking allowed. Guests liable for costs of special cleaning and fumigation, if housekeeping staff detect any evidence of smoking in the property.
Pets
No pets allowed. No exceptions. Guest liable for costs of special cleaning, including carpets, if housekeeping staff detect any presence of pets in the property.
Seniors
We welcome seniors.
Smoking Inside Permitted
No smoking is allowed inside our property.
Subleased Tenants
Subleasing to other tenants not permitted.
Travel Reseller Bookings - no Referral Fee offered
We accept travel reseller bookings but do not offer referral fees.
Travel Reseller Bookings - Referral Fee offered
We do not offer referral fees for travel reseller bookings.
Wheelchairs
Property cannot accommodate wheelchair use and wheelchair access.
Young Adult Only Groups 17-24
Young adult only groups age 17-24 are NOT permitted.
Reservation & Cancellation
Arrival Days
There are currently no restrictions regarding the day of guest arrival.
Cancellations Made by Guests
We wish to ensure our guests feel confident that they can book with peace of mind knowing we are making efforts to be as flexible as possible in these uncertain times. Updated Cancelation Policy Covid 19 If your country or airline has an official no travel restriction in place for the dates of your travel a refund less a 5% processing fee is offered. This policy applies up to 90 days before the booked arrival date. Between 90 days and 45 days, before the balance payment is due and paid, guests will receive a 100% booking credit for the deposit amount toward a booking for the same property for future travel up to 12/18 months from the cancelation date. If your booking is canceled within 45 days prior to the booked arrival date, a partial/pro-rated refund will be offered if we can replace your canceled dates or a portion of your canceled dates by another booking. Refunds processed within 45 days will be subject to a $50 administration fee as well as a 5% credit card processing fee which will be deducted from the balance repaid. This does not include any fees that may be charged by AlluraDirect. If there are sudden changes to travel due to Covid-19 which prohibits travel, we will refund you 95% of your monies paid. Certain conditions apply. For example, if travel is restricted due to Covid-19 by governments and or health authorities - Government Advisories prohibiting nonessential travel - Government travel bans, border closures by Canada or your home country - Extensive minimum quarantine periods on either end of travel required to travel - Airline schedule changes which will not enable you to arrive and depart on your planned dates We wish to ensure our guests feel confident that they can book with peace of mind knowing we are making efforts to be as flexible as possible in these uncertain times. If in the unlikely event the resort is shut down by Big White LMVR will refund affected guests 95% of monies paid to LMVR for any bookings with an arrival date after the date of the closure. Alternatively, LMVR will offer affected guests 100% of the booking value with a 10% discount on the accommodation subtotal to transfer affected booking to the following season. If guests are here at the resort at the time of closure a pro-rated credit for the days after the closure date to the departure date toward a booking in the following season for the same unit. Please also refer to Allura’s policies for the service fee refunds.
Courtesy Hold Reservations
We cannot hold reservation without payment. Please click the 'RESERVE NOW' button.
Delayed Arrivals
Sorry, No refunds.
Delivery of Instructions and Access Information
Sent by email upon making balance of payment. Sent by email upon making balance of payment
Guest Account Termination
The Owner or their Contact reserve the right to request permanent Guest account inactivation from this web sites technical administrators in the event of one or more of the following Guest actions: intentional property policy violation causing material damage or fines, Guest misrepresentation and/or fraud, intentionally defacing or damaging public or private property, breaking laws and bylaws, theft, public indecency, harassment, causing bodily or emotional harm & disturbing the peace after repetitive warnings. Guests will be notified by email of account termination. Guests may choose to appeal their account termination. Guests may be given the chance to reconcile with the Owner as a condition of preserving or reversing their account status. Account termination prevents the Guest from booking this or any other property that uses the same web site
Guest Stay Contract
We do not require a signed Guest stay contract. When you book online, you are agreeing to our terms and conditions.
Ineligible Guests Reservation Reversal
The Owner or their Contact reserves the right to cancel reservations made by, and refuse business to: Guests who do not meet the policies published in this property's Policies Table at the time of booking and past Guests known to have : intentionally violated rental property policies, damaged and/or defaced rental properties through intentionally destructive and/or negligent behavior, engaged in theft, broken local bylaws and laws, committed fraud or who misrepresented themselves, and Guests who have caused bodily or emotional harm to any third parties. Guests will be issued a refund by personal cheque. Refunds will be adjusted for any payment processing expenses
Late Reservation Payments
Failure to pay by due dates will result in automatic cancellation. Guests can rebook dates if they are still available; deposit will not be recharged.
Privacy
The Owner, their booking Contact and this web sites technical administrators agree to not sell, refer, rent or divulge to any third parties the names or personal information of their Guests without prior written consent from the Guests, except under force of law, or for law enforcement purposes relating to policy and property violation. The Owner and their booking Contact also agree to not use Guest personal information for any reason other than its original intended purpose without written consent from the Guests. Guests agree to not sell, refer, rent or divulge to any third parties the names or personal information of the Owner or their booking Contact without prior written consent from the Owner and/or Contact, except under force of law or for law enforcement purposes. Guests also agree to not use Owner or Contact personal information for any reason other than its original intended purpose without written consent from the Owners and their Contact.
Reservation Changes
Your reservation can be changed if it is in compliance with our cancellation policy. Please note that your deposit for your revised reservation is calculated on your original reservation amount.
Website Service Fee
Website Service Fees are non-refundable, with the exception to reservations made before March 15, 2020. If there is an officially mandated COVID travel restriction being imposed by the countries where the property and/or guest is located, website service fees may be usable as a credit. To claim this credit review, the restriction must be in place up to 14 days prior to your rental arrival date. All refunds will be processed in Canadian Dollars (CAD) and any currency exchange difference will not be covered. Please contact info@alluradirect.com between 1-14 days before your cancelled arrival date to have reviewed. Flight cancellations alone will not be approved, a copy of the official Government issued restriction will be required.
Guest Stay
Amenity Terms of Use
Use of common facilities is at your own risk. Please obey posted rules and regulations.
Check-In Time
STRICTLY ENFORCED – COVID 19 Policy – NO EXCEPTIONS
Check-Out Time
STRICTLY ENFORCED – COVID 19 Policy – NO EXCEPTIONS
Complaints Concerning Property
Report all property complaints or obvious damage caused by previous Guests to us immediately, by phone and by email as they become evident. Serious problems should be reported with supporting photographs. We will make our best efforts to rectify problems within 24 hours of notification. Failure to notify us of property-related problems while in the property and as they become evident, will forfeit any rights or claims against us regarding property condition after your departure.
COVID Contact Tracing Requirements
The property owner must be able to produce a list of guests who have occupied their rentals for contact tracing protocols in the event of an outbreak. The guest must provide names of whop will be occupying the rental property during their rental agreement.
COVID Maximum Guest Limitation
The number of people is limited to the capacity of the space, plus a maximum of five visitors at any given time. Large gatherings will be removed from the premises and no refund will be provided.
Excessive Cleaning Costs
Standard departure cleaning is complimentary. Cleaning associated with defacing the property, or above the standard fees is considered property damage.
Excessive Noise
Complaints of excessive noise will result in eviction without refund. Please be considerate toward your neighbours
Garbage Removal
Guests are responsible for garbage removal at the time of departure. Waste disposal & Recycling containers are located on site in the parking garage.
Hot Tub
If provided, treat Hot Tub usage with respect as per posted rules
Housekeeping
For the duration of the 2021/2022 season we will not be providing any additional housekeeping services to guests during their stay in the unit. Special requests for additional supplies will be considered on a case by case basis to ensure safety protocols can be observed for both guests and our staff. If you have specific questions or requests, please contact us.
Internet Availability & Usage
Wireless internet access is provided by a third party. We cannot be held responsible if there is a lack of or quality of service at any time.
Liability
We are not responsible for any bodily harm to guests or guests of guests while they are on our property or at any location in Big White Ski Resort.
Locking Door
Guests are required to securely lock all doors and entrances when they are not in the unit or upon departure.
Maintenance Emergencies
In resort support provided. Complete emergency contacts provided for booked guests
Maximum Sleeping Capacity
8 People. Additional persons will result in immediate eviction
Missing Items
Guests authorise credit card charge for replacement of missing items. We will notify you in advance of any charges.
Noise Restrictions
Quiet time is 10.00pm to 7.00am. Guests may be evicted subsequent to noise complaints and will be charged for any damages resulting from the noise complaints. The outdoor hot tub area may be used after 10.00pm, but please engage only in quiet conversation after 10.00pm out of respect for neighboring guests.
Policy Updates
Policies are subject to change without notice, however guest will be notified via e-mail of changes prior to their arrival.
Property Damage
Guest assumes all financial responsibility for property damage incured by tenants or guests & authorizes up to a $1,000.00 CAD charge on their card upon departure in the event of property damage. By accepting our guest stay contract with online payment you agree to pay us for all damages that you incur. Damage includes, but is not restricted to: noise complaints, common or private property damage, excessive cleaning charges,lost or broken or missing common or private property items,NO smoking anywhere on the property inside or outside (subject to a minimum fine of $100), unauthorized pets inside the property and all charges relating to security company or police involvement regarding property occupant's behavior while in the property or on common premises.
Rental Accommodation Zoning
This property is legally zoned for either short term, or long term rental accommodation use.
Resort Information
Provided at time of arrival and/or visit www.bigwhite.com. Additional information provided in Guest Services Manual in your holiday home.
Ski & Snowboard Gear Storage
Equipment must be stored in the secure ski locker provided. Please do not bring equipment into the suite.
Terms of Eviction
The following conditions and circumstances will result in eviction from our property: smoking, excessive noise, pets, more overnight guests than permitted by owner. You will be evicted for excessive noise, common and private property damage, disturbing the peace.
Guarantees
Reservation Guarantee
If a situation arises that is out of our control, we will find you another suitable arrangement. If we fail to successfully relocate you, you will receive a full refund. Travel insurance is recommended to protect yourself against any unexpected events involving your lodging, flights or vacation-related products or services.
Snow Guarantee
Sorry - No guarantees.
Weather Guarantee
We cannot guarantee weather conditions, which are out of our control. Sorry, no refunds.
Parking
Parking - Free Guest Spots
Limited guest parking is available in secure parking garage. Additional guest parking available in Happy Valley parking lot for free.
Parking - Free Private Parking
One secure parking spots allocated
Suitable
Adults - Min Age to Stay
Sorry, we will not accept groups of guests under 25 years of age.
Babies, Kids & Teens
We welcome kids and families.
Non-Smokers Only
Absolutely no smoking allowed. Guests liable for costs of special cleaning and fumigation, if housekeeping staff detect any evidence of smoking in the property.
Seniors
We welcome seniors.
Travel Reseller Bookings - no Referral Fee offered
We accept travel reseller bookings but do not offer referral fees.

Not Suitable
Adults - Min Age to Stay
Sorry, we will not accept groups of guests under 25 years of age.
Babies, Kids & Teens
We welcome kids and families.
Non-Smokers Only
Absolutely no smoking allowed. Guests liable for costs of special cleaning and fumigation, if housekeeping staff detect any evidence of smoking in the property.
Seniors
We welcome seniors.
Travel Reseller Bookings - no Referral Fee offered
We accept travel reseller bookings but do not offer referral fees.
Amenities
Kitchen/Dining
Basic Food Staples
Spice rack with a variety of common spices including salt & pepper.
Dishwasher
Yes
Living Room/Deck
BBQ
Located on deck off living room.
Deck
Private Deck with BBQ
Fireplace
Natural gas fireplace in living area
Hot Tub - Private
Private 6 person Hot Tub on Deck
Entertainment
Bluetooth Stereo
Chromecast
Stream you own video content from your phone, laptop or tablet such as Netflix, YouTube, Google Play, Hulu and other services. Take any videos or photos of the days skiing? Cast them to the TV to watch the action on big screen!
Games
Nintendo Wii & Games
Internet Access
Secure wireless connection in suite.
Soundbar
Bluetooth - stream your own music!
Telephone
Yes - for local calls
TV-Cable
Yes 4K - over 90 channels to choose from.
Video Games
Emergency Service
Check-In Assistance
24hr Emergency helpline available
24 HR In-Resort Emergency Help
24hr Emergency helpline available throughout your stay
Emergency Check-In Service
24hr Emergency helpline available
Security
Coded Access
Garage and Entry doors are both coded. No keys required!
Featured Services
Complimentary Housekeeping
Cleaning after departure is included. Guests staying 10 to 20 nights receive a complimentary change of towels and bed sheets mid way thru the stay. Guests staying 21 nights or more receive a complimentary change of towels and bed sheets every 7th day. Additional housekeeping can be arranged for a fee.
Resort Information
Included at check in & guest directory located in unit
Laundry/Linens
Fresh Linens
Towels and bed linens provided.
Iron and Ironing Board
Yes
Laundry Facilities - Free
In suite with complimentary supplies
Bathroom
Hairdryer
In each bathroom
Steam Shower
Basic Supplies
Shared bathroom for Bunk & King Rooms.
Basic Supplies
Bath
Body Wash
Shared bathroom for Bunk & King Rooms.
Body Wash
Hairdryer
Shared bathroom for Bunk & King Rooms.
Hairdryer
Hand Lotion
Shared bathroom for Bunk & King Rooms.
Hand Lotion
Heated Floors
Shared bathroom for Bunk & King Rooms.
Heated Floors
Makeup Remover Wipes
Shared bathroom for Bunk & King Rooms.
Shampoo
Shared bathroom for Bunk & King Rooms.
Shampoo
Shower
Shared bathroom for Bunk & King Rooms.
Shower
Soap
Shared bathroom for Bunk & King Rooms.
Soap
Steam Shower
Toothpaste
Shared bathroom for Bunk & King Rooms.
Toothpaste
Vanity
Shared bathroom for Bunk & King Rooms.
Vanity
Shared Amenity
Pool - Free & On Site
Indoor, salt water pool for exclusive guest use.
Fitness Facilities
Fitness Centre with changing facilities - exclusive guest use
Pool
Indoor Swimming Pool & changing facilities - exclusive Guest Use
Safety Equipment
Safety Equipment
Smoke detector, fire extinguisher, and over head sprinkler system.
Ski Storage
Secure Ski and Bike Storage
Two secure ski lockers in parking garage.
Accessibility
Wheel Chair Accessible
Single level home with elevator access.
Bedrooms/Sleeping
King
King
Queen Sofa Bed
Single Bunk
FAQ
How do I get to Big White?

See our page Getting to Big White for more details.

Are pets allowed?

We do have a small selection of pet friendly units. If, however, this is not stated as a pet friendly unit, we are unable to make exceptions. We try to accommodate our furry family members.

What are the parking options?

Most private garages and underground parking garages have a height of 7”6” – 7’8” clearance. All our units have the parking spaces available provided in the listing details. There is overflow parking available in Happy Valley for free – simply get a parking permit from the concierge on the lower level of the building.

Do you offer discounted lift tickets?

The most commonly asked question every winter is, “Where do I get the cheapest lift ticket?” Big White has a promotion in the marketplace of the Big White Biggie Card. This card can be purchased in ski and snowboard shops in Alberta, Vancouver Lower Mainland and throughout Kelowna.

You must get the Biggie Card before you arrive at Big White Ski Resort. Cards can be reloaded from a cell phone or a computer once you have created a profile. It takes 30 minutes for the data to be processed and reach out to the gates.

Here’s what you need to know about the Biggie Card:

  • Direct to lift ski ticket – no need to stand in line.
  • Reloadable – the more you reload the more you save, and it must be done up to 30 minutes before you approach a lift.
    NO Blackout dates so you save everyday.
  • Offers great savings over regular and amazing pricing over peak periods.
  • Can be reloaded via website or mobile with the creation of a profile – that is what people forget to do, you must create a profile to reload.
  • Reloaded pass can take up to 30-45mins to become active (Excluding any issues with payment etc.).
  • Cannot be reloaded through any of our ticket offices (unless the guest is having issues).
  • Biggie Cards only available from ski shops listed (located on the right had side of the site) on the following website:
  • Classed as a locals deal but available to anyone travelling close enough to one of the ski shops that they can pick them up. Tell your friends!
  • Biggie cards are NOT available on Mountain.

bigwhite.com/card

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