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+22

Serenity @ The Edge

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$ 1195.00From/Night

 

 

Property Overview

Special Features
Steam Room
1 steam shower located in master bedroom ensuite.

Location

Area: Happy Valley | Development: The Edge

Policies
Suitability & Eligibility
Graduation & Stag/Stagette Parties
Absolutely no grad, stag or stagette parties allowed.
Long Term Renters (Monthly)
Unfortunately, we are unable to take long term seasonal rentals.
Smoking Inside Permitted
No smoking is allowed inside our property.
Pets
No pets allowed. No exceptions. Guest liable for costs of special cleaning, including carpets, if housekeeping staff detect any presence of pets in the property.
Subleased Tenants
Subleasing to other tenants not permitted.
Travel Reseller Bookings - Referral Fee offered
We do not offer referral fees for travel reseller bookings.
Young Adult Only Groups 17-24
Young adult only groups age 17-24 are NOT permitted.
Adults - Min Age to Stay
Sorry, we will not accept groups of guests under 25 years of age.
Babies, Kids & Teens
We welcome kids and families.
Celebrations & Special Events
We welcome special events. Please contact us for details.
No Smoking Inside - Smoking Outside Permitted
This is a 100% smoke-free property. We allow smoking on our patios.
Non-Smokers Only
Absolutely no smoking allowed inside.
Seniors
We welcome seniors.
Travel Reseller Bookings - no Referral Fee offered
We accept travel reseller bookings but do not offer referral fees.
Wheelchairs
Property can accommodate wheelchair use and wheelchair access.
Young Adult Groups 17-24 With Accompanying Age-Eligible Adult(s)
We welcome young adults age 17-24 only when accompanied by adults who meet our minimum age requirement.
Reservation & Cancellation
Arrival Days
There are currently no restrictions regarding the day of guest arrival.
Cancellations Made by Guests

All payments are non-refundable. If we can replace your booking, we will refund your money for the proportion of days re-booked. Refunds processed will be subject to a 5% processing fee which will be deducted from the balance repaid. Travel insurance is recommended to protect yourself against any unexpected events involving your lodging, flights, or vacation-related products.

Covid 19 Policies:

We wish to ensure our guests feel confident that they can book with peace of mind knowing we are making efforts to be as flexible as possible in these uncertain times. If your country, government, or airline has an official “nonessential travel restriction” in place for the dates of your travel a refund less a 5% processing fee is offered. This policy applies up to 90 days before the booked arrival date.

Between 90 days and your arrival date guests will receive a 100% booking credit for the amount paid towards a booking for the same property for future travel up to 12/18 months from the cancelation date. Or you can receive a refund of 95% of the value of the booking less applicable fees. This policy applies ONLY if the following restrictions are in place for your booked dates of accommodation " travel is prohibited due to Covid-19 by governments and or health authorities and or if social gathering limits are imposed that apply to Vacation Accommodation limits that would prohibit your group from gathering"

Examples of restrictions:

  • If travel is restricted due to Covid-19 by governments and or provincial health authority restrictions.
  • Government Advisories prohibiting nonessential travel to or from your region
  • Government travel bans, border closures within Canada or from your home country
  • Extensive minimum quarantine periods on either end of travel
  • Airline schedule changes which will not enable you to arrive and depart on your planned dates
    • Credits will be offered only for number of days you were not able to stay in the accommodation for your booked dates due to airline-imposed flight schedule changes
  • Limits of gathering specific to Vacation Accommodation limits as per the Public Health Authority in BC
    • Current guidelines state "Vacation Accommodation is limited to the stated occupancy of the property + 6 visitors at any given time"

We wish to ensure our guests feel confident that they can book with peace of mind knowing we are making efforts to be as flexible as possible in these uncertain times.

Courtesy Hold Reservations
We can not hold reservation without payment. Please click RESERVE NOW.
Delayed Arrivals
Sorry, No refunds.
Delivery of Instructions and Access Information
Sent by email upon making balance of payment. Includes directions and access codes
Guest Account Termination
The Owner or their Contact reserve the right to request permanent Guest account inactivation from this web sites technical administrators in the event of one or more of the following Guest actions: intentional property policy violation causing material damage or fines, Guest misrepresentation and/or fraud, intentionally defacing or damaging public or private property, breaking laws and bylaws, theft, public indecency, harassment, causing bodily or emotional harm & disturbing the peace after repetitive warnings. Guests will be notified by email of account termination. Guests may choose to appeal their account termination. Guests may be given the chance to reconcile with the Owner as a condition of preserving or reversing their account status. Account termination prevents the Guest from booking this or any other property that uses the same web site
Guest Stay Contract
We do not require a signed Guest stay contract. When you book online, you are agreeing to our terms and conditions.
Ineligible Guests Reservation Reversal
The Owner or their Contact reserves the right to cancel reservations made by, and refuse business to: Guests who do not meet the policies published in this property's Policies Table at the time of booking and past Guests known to have : intentionally violated rental property policies, damaged and/or defaced rental properties through intentionally destructive and/or negligent behavior, engaged in theft, broken local bylaws and laws, committed fraud or who misrepresented themselves, and Guests who have caused bodily or emotional harm to any third parties. Guests will be issued a refund by personal cheque. Refunds will be adjusted for any payment processing expenses
Late Reservation Payments
Failure to pay by due dates will result in automatic cancellation. Guests can re-book dates if they are still available; deposit will not be recharged.
Privacy
The Owner, their booking Contact and this web sites technical administrators agree to not sell, refer, rent or divulge to any third parties the names or personal information of their Guests without prior written consent from the Guests, except under force of law, or for law enforcement purposes relating to policy and property violation. The Owner and their booking Contact also agree to not use Guest personal information for any reason other than its original intended purpose without written consent from the Guests. Guests agree to not sell, refer, rent or divulge to any third parties the names or personal information of the Owner or their booking Contact without prior written consent from the Owner and/or Contact, except under force of law or for law enforcement purposes. Guests also agree to not use Owner or Contact personal information for any reason other than its original intended purpose without written consent from the Owners and their Contact.
Property Sale
Reservation Changes
Your reservation can be changed if it is in compliance with our cancellation policy. Please note that your deposit for your revised reservation is calculated on your original reservation amount.
Website Service Fee
Website Service Fees are non-refundable, with the exception to reservations made before March 15, 2020. If there is an officially mandated COVID travel restriction being imposed by the countries where the property and/or guest is located, website service fees may be usable as a credit. To claim this credit review, the restriction must be in place up to 14 days prior to your rental arrival date. All refunds will be processed in Canadian Dollars (CAD) and any currency exchange difference will not be covered. Please contact info@alluradirect.com between 1-14 days before your cancelled arrival date to have reviewed. Flight cancellations alone will not be approved, a copy of the official Government issued restriction will be required.
Guest Stay
Amenity Terms of Use
Please respect all private and common amenities of the property. Damage or excessive cleaning to any amenity will be charged to the Guest responsible.
Check-In Time
STRICTLY ENFORCED – COVID 19 Policy – NO EXCEPTIONS
Check-Out Time
STRICTLY ENFORCED – COVID 19 Policy – NO EXCEPTIONS
Complaints Concerning Property
Report all property complaints or obvious damage caused by previous Guests to us immediately, by phone and by email as they become evident. Serious problems should be reported with supporting photographs. We will make our best efforts to rectify problems within 24 hours of notification. Failure to notify us of property-related problems while in the property and as they become evident, will forfeit any rights or claims against us regarding property condition after your departure.
COVID Contact Tracing Requirements
The property owner must be able to produce a list of guests who have occupied their rentals for contact tracing protocols in the event of an outbreak. The guest must provide names of whop will be occupying the rental property during their rental agreement.
COVID Maximum Guest Limitation
The number of people is limited to the capacity of the space, plus a maximum of five visitors at any given time. Large gatherings will be removed from the premises and no refund will be provided.
Excessive Cleaning Costs
Standard departure cleaning is complimentary. Cleaning associated with defacing the property, or above the standard fees is considered property damage.
Excessive Noise
Complaints of excessive noise will result in eviction without refund!. Please be considerate of your neighbours
Housekeeping
For the duration of the 2021/2022 season we will not be providing any additional housekeeping services to guests during their stay in the unit. Special requests for additional supplies will be considered on a case by case basis to ensure safety protocols can be observed for both guests and our staff. If you have specific questions or requests, please contact us.
Internet Availability & Usage
Wireless internet access is provided by a third party. We cannot be held responsible if there is a lack of or quality of service at any time.
Liability
We are not responsible for any bodily harm to guests or guests of guests while they are on our property or at any location in Big White Ski Resort.
Maintenance Emergencies
In resort support provided. Complete emergency contacts provided for booked guests.
Maximum Sleeping Capacity
17 people. Additional persons will result in immediate eviction
Noise Restrictions
Quiet time is 11:00pm to 7:00am. Guests may be evicted subsequent to noise complaints and will be charged for any damages resulting form the noise complaints. The outdoor hot tub area may be used after 11:00pm, but please engage only in quiet conversation after 11:00pm out of respect for our neighbouring guests.
Policy Updates
Policies are subject to change without notice, however guests will be notified via e-mail of changes prior to their arrival.
Property Damage
Guest assumes all financial responsibility for property damage incurred by tenants or guests & authorizes up to a $1,000.00 CAD charge on their card upon departure in the event of property damage. By accepting our guest stay contract with online payment you agree to pay us for all damages that you incur. Damage includes, but is not restricted to: noise complaints, common or private property damage, excessive cleaning charges, lost or broken or missing common or private property items, smoking inside the property, pets inside the property and all charges relating to security company or police involvement regarding property occupant's behavior while in the property or on common premises.
Rental Accommodation Zoning
This property is legally zoned for either short term, or long term, rental accommodation use.
Resort Information
Provided at time of arrival and/or visit www.bigwhite.com. Additional information provided in Guest Services Book in unit.
Ski & Snowboard Gear Storage
Equipment must be stored in the secure ski locker provided. Please do not bring equipment into the suite.
Terms of Eviction
The following conditions and circumstances will result in eviction from our property: smoking, excessive noise, common and private property damage, pets, more overnight guests than permitted by owner. You will be evicted for excessive noise, common and private property damage, disturbing the peace.
Guarantees
Reservation Guarantee
If a situation arises that is out of our control, we will find you another suitable arrangement. If we fail to successfully relocate you, you will receive a full refund. Travel insurance is recommended to protect yourself against any unexpected events involving your lodging, flights or vacation-related products.
Snow Guarantee
Sorry, no guarantees.
Parking
Parking - Free Guest Spots
Limited guest parking is available in outdoor parking lot. Additional guest parking available in Happy Valley parking lot for a fee.
Parking - Free Private Parking
Yes, private heated garage for 2 vehicles
Parking - Over Height Available
Limited guest parking is available in outdoor parking lot. Additional guest parking available in Happy Valley parking lot for a fee.
Suitable
Adults - Min Age to Stay
Sorry, we will not accept groups of guests under 25 years of age.
Babies, Kids & Teens
We welcome kids and families.
Celebrations & Special Events
We welcome special events. Please contact us for details.
No Smoking Inside - Smoking Outside Permitted
This is a 100% smoke-free property. We allow smoking on our patios.
Non-Smokers Only
Absolutely no smoking allowed inside.
Seniors
We welcome seniors.
Travel Reseller Bookings - no Referral Fee offered
We accept travel reseller bookings but do not offer referral fees.
Young Adult Groups 17-24 With Accompanying Age-Eligible Adult(s)
We welcome young adults age 17-24 only when accompanied by adults who meet our minimum age requirement.

Not Suitable
Adults - Min Age to Stay
Sorry, we will not accept groups of guests under 25 years of age.
Babies, Kids & Teens
We welcome kids and families.
Celebrations & Special Events
We welcome special events. Please contact us for details.
No Smoking Inside - Smoking Outside Permitted
This is a 100% smoke-free property. We allow smoking on our patios.
Non-Smokers Only
Absolutely no smoking allowed inside.
Seniors
We welcome seniors.
Travel Reseller Bookings - no Referral Fee offered
We accept travel reseller bookings but do not offer referral fees.
Wheelchairs
Property can accommodate wheelchair use and wheelchair access.
Young Adult Groups 17-24 With Accompanying Age-Eligible Adult(s)
We welcome young adults age 17-24 only when accompanied by adults who meet our minimum age requirement.
Amenities
Kitchen
Aluminum Foil
Provided, plastic wrap too!
Bakeware
Yes
Bar Stools
Yes
Basic Food Staples
Spice rack with a variety of common spices including salt & pepper.
Blender
Yes
Cleaning Supplies
Yes
Coffee grinder
Yes
Coffee Maker
Yes. Drip and bean to cup.
Cooking/Eating Utensils
place settings for 27
Crock Pot
Yes
Dish Soap
Dishwasher & Liquid soap provided as well as cleaning supplies.
Dishwasher
Yes
Espresso Maker
Yes
Fridge
Yes. 2 refrigerators, one in the kitchen and one in the garage. Commercial ice maker located in garage as well.
Garbage Bags
Yes, as well as recycling bags
Glassware
Yes
Heated Floors
Yes
Ice Maker
Yes
Kettle
Yes
Microwave
Yes
Napkins
Napkins & Paper Towels supplied.
Oven
Conventional oven
Pots and Pans
Yes
Roasting Pan
Yes
Stove
5 burner gas range stove top
Toaster
Yes
Bathrooms
Bathroom 2
Third level master bedroom ensuite bathroom. Soaker tub and walk in shower, heated towel bar and floors.
Bathroom 4
2nd level shared bathroom.
Bathroom 1
Master Bedroom ensuite bathroom on fourth floor. Walk in large steam shower with seamless glass doors, heated floors and towel bar.
Bathroom 3
3rd level powder room.
Bathroom 5
Entry level shared 1/2 bathroom with private laundry facilities. No shower or bathtub.
Featured Services
Baby/Infant Equipment
Rental available from The Tiny Tourist Baby Equipment Rentals www.thetinytourist.ca
Complimentary Housekeeping
Cleaning after departure is included. Guests staying 10 to 20 nights receive a complimentary change of towels and bed sheets mid way thru the stay. Guests staying 21 nights or more receive a complimentary change of towels and bed sheets every 7th day. Additional housekeeping can be arranged for a fee.
Resort Information
Included at check in & guest directory located in unit
Kitchen/Dining
Basic Food Staples
Spice rack with a variety of common spices including salt & pepper.
Dishwasher
Yes
Living Room/Deck
BBQ
Propane BBQ located on third floor deck.
Deck
3 decks, 2 with views of the mountains, 1 overlooking the ski run
Fireplace
2 fireplaces. One in dining room and other in 4th floor master bedroom.
Hot Tub - Private
Located on private deck overlooking the ski run on fourth floor.
Entertainment
Chromecast
Stream you own video content from your phone, laptop or tablet such as Netflix, YouTube, Google Play, Hulu and other services. Take any videos or photos of the days skiing? Cast them to the TV to watch the action on big screen!
DVD Player
Yes, 2. Located in Media room and bunk room.
Games
Pool table / Ping pong table in the games room. X-Box, Play station 3 & Wii. 2 full size arcade games in bunk room.
Games/Rec Room
Located on the second floor with pool table, ping pong table and 2 arcade games.
Internet Access - Wireless Internet
Free Secure wireless connection in the chalet
iPod or mp3 Connectivity
Yes, I pod dock.
Telephone
Yes, unlimited local calling only.
TV-Digital or HDTV
HDTV with over 90 channels as well as Movies, Sports and more on Demand!!
Security
Coded Access
Garage and Entry doors are both coded. No keys required!
Laundry/Linens
Fresh Linens
Bedding and towels provided
Iron and Ironing Board
Yes
Laundry Facilities - Free
In house, with complimentary supplies provided
Bathroom
Hairdryer
In every bathroom.
Basic Supplies
Third level master bedroom ensuite bathroom. Soaker tub and walk in shower, heated towel bar and floors.
Basic Supplies
2nd level shared bathroom.
Basic Supplies
Master Bedroom ensuite bathroom on fourth floor. Walk in large steam shower with seamless glass doors, heated floors and towel bar.
Hairdryer
Master Bedroom ensuite bathroom on fourth floor. Walk in large steam shower with seamless glass doors, heated floors and towel bar.
Heated Floors
Third level master bedroom ensuite bathroom. Soaker tub and walk in shower, heated towel bar and floors.
Heated Floors
2nd level shared bathroom.
Heated Floors
Master Bedroom ensuite bathroom on fourth floor. Walk in large steam shower with seamless glass doors, heated floors and towel bar.
Heated Floors
3rd level powder room.
Heated Floors
Entry level shared 1/2 bathroom with private laundry facilities. No shower or bathtub.
Shampoo
Third level master bedroom ensuite bathroom. Soaker tub and walk in shower, heated towel bar and floors.
Shampoo
2nd level shared bathroom.
Shampoo
Master Bedroom ensuite bathroom on fourth floor. Walk in large steam shower with seamless glass doors, heated floors and towel bar.
Shower
Third level master bedroom ensuite bathroom. Soaker tub and walk in shower, heated towel bar and floors.
Shower
2nd level shared bathroom.
Shower
Master Bedroom ensuite bathroom on fourth floor. Walk in large steam shower with seamless glass doors, heated floors and towel bar.
Soaker Tub
Third level master bedroom ensuite bathroom. Soaker tub and walk in shower, heated towel bar and floors.
Soap
Third level master bedroom ensuite bathroom. Soaker tub and walk in shower, heated towel bar and floors.
Soap
2nd level shared bathroom.
Soap
Master Bedroom ensuite bathroom on fourth floor. Walk in large steam shower with seamless glass doors, heated floors and towel bar.
Soap
3rd level powder room.
Soap
Entry level shared 1/2 bathroom with private laundry facilities. No shower or bathtub.
Steam Shower
Master Bedroom ensuite bathroom on fourth floor. Walk in large steam shower with seamless glass doors, heated floors and towel bar.
Vanity
Third level master bedroom ensuite bathroom. Soaker tub and walk in shower, heated towel bar and floors.
Vanity
2nd level shared bathroom.
Vanity
Master Bedroom ensuite bathroom on fourth floor. Walk in large steam shower with seamless glass doors, heated floors and towel bar.
Vanity
3rd level powder room.
Vanity
Entry level shared 1/2 bathroom with private laundry facilities. No shower or bathtub.
Safety Equipment
Safety Equipment
Smoke alarm, fire extinguisher and overhead sprinklers
Ski Storage
Secure Ski and Bike Storage
Store all ski equipment in our private heated garage.
Accessibility
Wheel Chair Accessible
Yes, Elevator access to 3 of the 4 levels.
Emergency Service
24 HR In-Resort Emergency Help
24hr Emergency helpline available throughout your stay
Emergency Check-In Service
24hr Emergency helpline available
Bedrooms/Sleeping
Double/Single Bunk
Large room located beside games room on second level. 1 queen sofa bed and 1 single over double bunk bed makes this a great spot for the kids! 46" TV, Wii & PS3 game stations.
King
4th Floor Master Bedroom with ensuite bathroom. King bed with floor to ceiling glass overlooking the third floor and out to mountain views of Big White. Private deck access to hot tub.
King
3rd Floor King Bedroom with plush linens and distinctive furnishings. The ensuite bathroom has a shower, soaker tub and heated floors.
King
Bright and spacious queen room with walk thru closet and access to shard bathroom. Access to deck.
Queen Sofa Bed
Large room located beside games room on second level. 1 queen sofa bed and 1 single over double bunk bed makes this a great spot for the kids! 46" TV, Wii & PS3 game stations.
Queen Wall bed
1 queen sofa bed in media room on 1st level.
Single Bunk
Bright and spacious bunk room with 2 sets of single over single beds located on 2nd level.
Rates
Season Start - End Dates Min. # of Nights $/Night

Regular Season

Feb-22-2021 - Mar-10-2021

4 +

$1395.00

7 +

$1295.00

10 +

$1195.00

Special

Mar-11-2021 - Mar-14-2021

3 +

$1489.00

Spring

Mar-15-2021 - Apr-04-2021

4 +

$1695.00

7 +

$1595.00

10 +

$1374.00

Spring Value

Apr-05-2021 - Apr-11-2021

4 +

$1200.00

7 +

$1150.00

10 +

$1100.00

Off Season - Not Bookable

Apr-19-2021 - Nov-25-2021

30 +

$499.00

First Tracks

Nov-26-2021 - Dec-16-2021

3 +

$1150.00

5 +

$1100.00

7 +

$998.00

Xmas

Dec-17-2021 - Dec-27-2021

5 +

$2250.00

7 +

$2150.00

New Years

Dec-28-2021 - Jan-03-2022

5 +

$2450.00

7 +

$2350.00

Regular Season

Jan-04-2022 - Feb-10-2022

4 +

$1495.00

7 +

$1395.00

10 +

$1350.00

Mid Season

Feb-11-2022 - Feb-22-2022

4 +

$1695.00

7 +

$1589.00

10 +

$1474.00

Regular Season

Feb-23-2022 - Mar-10-2022

4 +

$1495.00

7 +

$1395.00

10 +

$1350.00

Spring Break

Mar-11-2022 - Mar-27-2022

4 +

$1695.00

7 +

$1595.00

10 +

$1474.00

Spring Value

Mar-28-2022 - Apr-11-2022

4 +

$1200.00

7 +

$1150.00

10 +

$1100.00

Off Season - Not Bookable

Apr-19-2022 - Nov-26-2022

30 +

$499.00

Reviews
2020-Mar-03 : Big White vacation review
2020-Feb-24 : Love Love Love this Property!
2020-Jan-25 : Big white January vacation
2019-Apr-01 : Perfect location
2019-Jan-17 : A wonderful spot for a large family gathering
2019-Jan-11 : Another wonderful stay at the The Edge
2018-Jan-14 : A perfect Christmas Ski Holiday!
2017-Dec-19 : Annual Big White Vacation - 5 star!
2017-Apr-02 : WONDERFUL MULTI-FAMILY SKI VACATION
2017-Mar-31 : Spring Break 2017
2017-Mar-20 : Winter wonder Land....Amazing!
2017-Mar-03 : Wonderful Stay
2017-Feb-16 : Perfection!
2017-Feb-19 : Serenity @ the edge
2017-Aug-01 : Company Ski Trip
2017-Jan-16 : Dave Jan 2017
2017-Jan-03 : Excellent property. Great location.
2016-Dec-06 : Our Annual Big White Stay - Excellent!
2016-Mar-28 : Spring Break from Hawaii
2016-Mar-14 : Great place on the mountain
2015-Dec-31 : Serenity Dec. 2015
2015-Feb-13 : Perfect location
FAQ
How do I get to Big White?

See our page Getting to Big White for more details.

Are pets allowed?

We do have a small selection of pet friendly units. If, however, this is not stated as a pet friendly unit, we are unable to make exceptions. We try to accommodate our furry family members.

What are the parking options?

Most private garages and underground parking garages have a height of 7”6” – 7’8” clearance. All our units have the parking spaces available provided in the listing details. There is overflow parking available in Happy Valley for free – simply get a parking permit from the concierge on the lower level of the building.

Do you offer discounted lift tickets?

The most commonly asked question every winter is, “Where do I get the cheapest lift ticket?” Big White has a promotion in the marketplace of the Big White Biggie Card. This card can be purchased in ski and snowboard shops in Alberta, Vancouver Lower Mainland and throughout Kelowna.

You must get the Biggie Card before you arrive at Big White Ski Resort. Cards can be reloaded from a cell phone or a computer once you have created a profile. It takes 30 minutes for the data to be processed and reach out to the gates.

Here’s what you need to know about the Biggie Card:

  • Direct to lift ski ticket – no need to stand in line.
  • Reloadable – the more you reload the more you save, and it must be done up to 30 minutes before you approach a lift.
    NO Blackout dates so you save everyday.
  • Offers great savings over regular and amazing pricing over peak periods.
  • Can be reloaded via website or mobile with the creation of a profile – that is what people forget to do, you must create a profile to reload.
  • Reloaded pass can take up to 30-45mins to become active (Excluding any issues with payment etc.).
  • Cannot be reloaded through any of our ticket offices (unless the guest is having issues).
  • Biggie Cards only available from ski shops listed (located on the right had side of the site) on the following website:
  • Classed as a locals deal but available to anyone travelling close enough to one of the ski shops that they can pick them up. Tell your friends!
  • Biggie cards are NOT available on Mountain.

bigwhite.com/card

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DEPARTURE
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